Operational CRM generally refers to products and services that allow an organization to take care of their customers. It provides support for various business processes, which can include sales, marketing and service.
This CRM type can be usefull for direct executors - officers of departments who work with clients: marketers, sales managers, secretaries, heads of departments, the commercial directorate, office service support.
Contact centers, data aggregation systems and websites are a few examples, we could develop for your business.
Our company has an experience creation and integration CRM in various fields of business.